The plus for your pharmacy
Automation means more freedom
Our solutions not only improve the efficiency of your pharmacy, but also ensure higher customer loyalty and lead to greater freedom for you and your team.
More time for customer consultations
- Pharmacy robots from BD Rowa™ offer you more space and flexibility right across the board. You get more time for your customers, more space for your ideas, and more availability for your employees and yourself.
- With our solutions for the sales area, you can turn shopping and consultations in your pharmacy into a true experience by bringing together the analog and digital worlds.
- We offer you support with digital systems for OTC and OTS products, the store window and the new pick-up and self-checkout terminal segment.
We can’t imagine being without BD Rowa™
Pharmacists tell us how a pharmacy robot has permanently changed the way they work.
More time
“Our customers aren’t the only ones to benefit from the time savings – I also finally have more time for the healthcare side of my job and my family.”
Dr. Stephanie Röhm
Alte Post Apotheke, Cologne
Automation with almost no renovation work
“Shelving out, robot in – and that without any building modifications. It all went very smoothly, and we received excellent support in the planning phase.”
Matthias Hergert
Norderstedt Apotheke, Norderstedt
Predictive service
“The BD Rowa Service department contacts us before anything even happens. That’s simply great.”
Vera van der Vorst
St. Martin Apotheke, Wittlich
How BD Rowa™ products can support your processes
Improve your pharmacy’s efficiency with BD Rowa™ solutions. Within no time, you’ll have a modern and stress-free working environment.
Customer references
Antigua Farmacia de la Reina Madre, Madrid
“We have received very good consulting from BD Rowa™. We had very special circumstances and we have worked very well together. If you can invest and have space to place it, BD Rowa™ is the best option “
Jose Daniel Jimenez Pozanca
Pharmacist
Farmacia Fares, Lucera
“BD Rowa ™ Vmotion displays are fundamental as they perform their action “passively”, that is, they capture the customer’s attention, especially when they are queuing or waiting and therefore they can acquire valuable information that may relate to our service offer, consultancy days, pharmacy initiatives or simply discounts and promotions on seasonal products or commercial offers.”
Lidia Fares
Pharmacist
TOPFARMA Apotheken, Aartselaar
“Thanks to our BD Rowa™ Pickup we no longer have to worry about collections. Nevertheless, we are still the local pharmacy you can trust when you need help. With the pick-up terminal, our pharmacy is optimally organized and our customers are delighted by the service offered.“
Ric Tobback
Pharmacist
Pharmacy Mertens, Wezemaal
“We are very satisfied with the BD Rowa™ robot: it’s our big friend. He has limited the work and amount of errors. The patient is again the center of attention. The unique barcode becomes a door to the pharmacy system. You do not have to leave the counter during the consultation.”
Annemie Mertens
Pharmacist
TopPharm Apotheke, Erlinsbach
“We are in age where digitalization and individualization are playing an increasingly important role. And this is precisely what we are reflecting in our interior layout: we have created a structure where there are no longer any barriers between our customers and the pharmacy team. We act as a health coach, actively approaching customers, rather than waiting for them to come to us at the sales counter.”
Fabian Vaucher
Pharmacist
Our solutions – your benefits
High flexibility
We find the perfect solution for your pharmacy. Whether structurally with our order picking systems or according to your pharmacy concept with the digital solutions. We combine products to produce a complete solution – just for you.
Our service promise
Just like you, we place the highest demands on our customer service. After all, we want you to feel well looked after by our 24/7 hotline, regional service points, and our digital service offering.
From Germany to all over the world
All of the parts, most of which are made by hand, are produced entirely in the Eifel region of Germany. To allow us to ensure the same high quality throughout all the stages of the process, we predominantly collaborate with suppliers from our region.
Questions for BD Rowa™
I want to automate my stockroom. What do I need to bear in mind?
Your personal sales consultant will offer no-obligation advice on site and assist you competently throughout the planning and decision-making process. Our standard also includes profitability calculations and 3D visualizations.
What does a BD Rowa™ order picking system cost?
BD Rowa™ Smart offers automation at a great price. A model in the BD Rowa™ Vmax range can be configured to suit your personal requirements. Please feel free to contact us for a personalized quote. We will be happy to offer you free, no-obligation advice.
What support does a storage system offer for the processing of e-prescriptions?
It simplifies workflows in the pharmacy considerably. The prescription is registered by the ERP system when scanned and forwarded directly to the storage system. The medication is output directly to the sales counter. That means the pharmacy team does not need to print the prescription, have a tablet handy, or make a note of the prescription to be able to collect it from the drawers. The patented collection management system reserves the medication in the storage system if it has been ordered in advance. The advantage: up-to-date inventory at all times and no additional working steps.
Why should I digitalize my OTC range?
Digital OTC displays make it possible to appeal to customers emotionally and individually. As soon as they enter the pharmacy, the customers have the sensation of a modern shopping experience and feel at ease right away. We differentiate between solutions that are placed in the sales area and those for discreet advice.
How does a pickup terminal in the pharmacy work?
The BD Rowa™ Pickup is connected to the order picking system in the pharmacy. The customers can collect their preordered and prepaid goods at the terminal using a collection code without standing in line at the sales counter. This allows the pharmacy team to dedicate more time to helping new customers.
What does your service agreement cover?
Our service agreement covers all services and technical updates. The response time on site is less than four hours.
News from the market
09/07/2020
Compelling reasons to opt for a pharmacy robot
Many community pharmacies across the UK and Ireland are already taking advantage of automation to free up the space, time and resources needed to become more customer facing, handle additional services and grow the business.
02/07/2020
First self-service checkout for pharmacy customers
Customers at the Zur Rose pharmacy in the Tivoli Mall in Spreitenbach, Switzerland, can now use a self-service checkout to purchasebeauty and personal care products.
26/11/2019
Let the robot take the strain
A stockroom robot is the one dependable constant which keeps going come what may; eliminates human error; and shoulders high volumes without compromising standards.
ApoTune is a product of blue:bizz edv Systemhaus GmbH, Haltener Str.29, 46284 Dorsten, Germany and is advertised in cooperation with BD Rowa. The blue:bizz edv Systemhaus GmbH is responsible for product information. If you have any questions about the product, please call +49 (0) 2362 98350080 or send an e-mail to info@blue-bizz.com.
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