THE “LAST MILE” AND E-CARGO

Last mile delivery acts as a bridge between the pharmacy and its customers

How can drugs be delivered to patients promptly and safely – without losing sight of scarce resources? A courier service via e-Cargo combined with thoughtful planning right from pre-order to delivery can offer the key to success in this case. The introduction of the e-prescription also enables prescriptions to be delivered without patients having to visit the pharmacy beforehand.

Courier service via e-Cargo with BD Rowa

Intelligent planning as the key to success!

The courier service will play an even more important role with the introduction of the e-prescription. Route optimization is the most important factor in cost-efficiency – especially in the branch network.

The process at a glance

A shift in pharmacy purchasing to pickup and courier services is expected to occur with the introduction of electronic prescriptions. The electronic transmission of prescriptions enables consultation and dispensing without the patient having to enter the pharmacy.

1. Order and payment processing

A webshop receives non-prescription, over-the-counter and prescription orders (e-prescription). Electronic payments can then be made in the webshop and a link to the pharmacy inventory management system made available.

2. Consulting

Consultation takes place remotely by telephone, chat or video conference. This is a mandatory part of the process flow.

3. Order processing

The pharmacy’s Micro Fulfillment Center or the pharmacy staff processes orders for the courier service (last-mile delivery service) and picks them for delivery.

4. Route optimization

The orders are route-optimized for the last-mile delivery service and distributed to the individual vehicles. Tracking and delivery information will be provided to the person who placed the order.

5. Last mile

The courier can reach the city center quickly on an e-Cargo bike, actively helping to protect the environment against congested roads, noise and particulate matter.

6. Delivery

The courier delivers the order (last-mile delivery service). Acceptance delays on the part of patients can be actively transferred to ApoTune Drive and the route can be adjusted to deliver all items on the same day where possible.

The specific modules used to implement the process

Learn more about the last-mile delivery service and e-prescriptions

15/03/2022

Pharmacies’ last-mile delivery service – what will the e-prescription change?

Patients have focused more on Pharmacy last mile services during the global COVID-19 pandemic – how should pharmacies position themselves in the future?

04/10/2021

The last kilometre to the customer in less than 60 minutes

An overview and outlook on what the trend of express delivery means for the pharmacy of the future.

05/03/2021

The “last mile” of medicines

What influence do global trends have on the final step for the logistics of medicines? This is what solution strategies could look like.

The Mauve Webshop is a product of Mauve Mailorder Software GmbH & Co. KG, Laurentiusweg 83, 45276 Essen, Germany and is promoted in cooperation with BD Rowa™. Mauve Mailorder Software GmbH & Co. KG is responsible for the product information. If you have any questions about the product, please call +49 201 85 78 77-55 or send an email to vertrieb@mauve.de.

RYTLE is a product of RYTLE GmbH, Konsul-Smidt-Straße 20, 28217 Bremen, Germany and is promoted in cooperation with BD Rowa™. RYTLE GmbH is responsible for the product information. If you have any questions about the product, please call +49 (421) 83 06 20 or send an email to info@rytle.com.

ApoTune is a product of blue:bizz edv Systemhaus GmbH, Haltener Str. 29, 46284 Dorsten, Germany and is advertised in cooperation with BD Rowa. The blue:bizz edv Systemhaus GmbH is responsible for the product information. If you have any questions about the product, please call +49 (0) 2362 98350080 or send an email to info@blue-bizz.com.

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