The newly opened TopPharm pharmacy in Erlinsbach sets new standards with its innovative design and shop concept. Customer consultations are offered directly in the sales area via tablet, rather than at a consultation desk or table.
We are in age where digitalization and individualization are playing an increasingly important role. And this is precisely what we are reflecting in our interior layout: we have created a structure where there are no longer any barriers between our customers and the pharmacy team. We act as a health coach, actively approaching customers, rather than waiting for them to come to us at the sales counter.
Fabian Vaucher | TopPharm Apotheke & Drogerie
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