Interior design and the e-prescription

Pharmacy equipment in transition

The e-prescription is not only a turning point for processes in the front office; changes in requirements can also be expected in the back office. The number of advance orders may increase massively due to digitalization and the introduction of electronic prescriptions, while additional services such as vaccinations may also come into focus at the same time. This will also bring about job relocation – because flexibility is the magic word here.

The pharmacy of the future: the dispensary will have a high-quality, flexible design

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Sales desks area

Reduction of sales desks due to the increase in advance orders. For evening events, the sales tables area can also be partitioned off.

BD Rowa™ Vmotion

The use of screens in the view selection enables flexible category management and screening advertising videos or promotional notices.

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Pop-up consulting areas

Mobile consulting areas can be easily added or removed as required – for example, periodic vaccination events can be held without permanently sacrificing space in the dispensary.

Visplay wall shelves

Strong focus on presenting high-quality, non-prescription items, with illuminated shelves, electronic price tags and testers. A highlight wall as a separating element in the center.

 

Centralized service area

The furniture is easy to assemble and disassemble. No items measure less than 45 cm in height. All elements are illuminated and equipped with electronic price marking where required. Mid-room furniture is divided into classic shelving areas, e.g., for promotional merchandise and service/checkout (as required).

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Lounge/waiting area with video wall

The lounge with its video wall is visible from the entrance area and encourages prospective customers to come in.

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BD Rowa™ Vmotion

Digital elements in the pharmacy window increase the exterior attractiveness of the store and radiate a high level of appeal.

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BD Rowa™ Pickup

Pickup terminals enable pre-ordered drugs to be picked up 24/7.

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The back office at a glance

The tasks are relocated from the sales desk to the back office and are designed for consulting by telephone, video conferencing and merchandise picking (items to be sent / to be picked up).

Consulting

Consultation takes place remotely by telephone, chat, or video conference. A separate workstation is set up in the back office to avoid interrupting the processes in the dispensary.

Warehouse

The dispensing robots store not only individual drugs; the Click & Collect items are also stored there and delivered via a pickup terminal.

Items to be sent or picked up

These items are prepared at ergonomic workstations in the back office. Height-adjustable tables should be a standard feature as well as pleasant lighting.

New areas for the dispensary

In the front office, changing customer demands prevail, ranging from the focus on products to a demand for healthcare services. A contemporary and flexible dispensary design is becoming increasingly important today.

In the dispensary

A high-quality design with good lighting is the key here. The number of sales tables can be reduced, the area for non-prescription items upgraded, and an additional service counter may also be helpful.

Services

The offer of additional health services such as vaccinations, cosmetic treatments and acupuncture attracts new customers to the pharmacy. Flexible room modules can provide the necessary discretion here.

Events & functions

Show your pharmacy to prospective customers in a new light through evening events or open days. Sliding shelf elements and separable areas provide the necessary space.

The specific modules used to implement the process

Visplay furnishing systems
Kommissionierautomat BD Rowa Vmax
BD Rowa™ dispensing robot
Abholerterminal BD Rowa Pickup
BD Rowa™ Pickup Terminal
Abholerterminal BD Rowa Pickup Cloud
BD Rowa™ Pickup Cloud

Modern and flexible pharmacy design

  • Modular shelving elements for walls, ceilings and central spaces
  • Electrified shelving for the integration of digital elements, such as price tags
  • Easy to assemble, quick to swap around and simple to use

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The flexible dispensing robot

  • Stores and organizes your stock of drugs
  • High level of drug availability
  • Link to the pharmacy’s EDP and the pickup cloud
  • Patented management of pickup items

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The automated pickup terminal

  • Picking up ordered and paid items – regardless of opening hours
  • Link to the pharmacy’s EDP via the pickup cloud
  • For self-determined and contactless pickup of items from the pharmacy

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The all-in-one solution

  • Legally compliant handling of Click & Collect items, including labeling and outer packaging
  • Automatic and data protection-compliant notification to the customer
  • For local, webshop or platform orders – or to pick up prescription drugs

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Learn more about pharmacy design

12/04/2022

Interior design trends in the pharmacy

Flexibility in interior design creates new impulses to make the retail pharmacy attractive and interesting for the pharmacy team and customers.

17/03/2021

Improving Pharmacy Workflow and Customer Experience

The use of automation and digital technology in a forward dispense model to increase your pharmacy workflow and customer experience.

18/07/2019

Digital Selling in Pharmacies

Today, there are a wide variety of suppliers offering digital sales support for pharmacies on the market. The content and usability make the difference.

Visplay Furnishing Systems are a product of Visplay GmbH, Charles-Eames-Str. 2, 79576 Weil am Rhein, Germany and are promoted in cooperation with BD Rowa™. Visplay GmbH is responsible for the product information. If you have any questions about the product, please call +49 (0)7621 702 4444 or send an email to info@visplay.com.

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