11,000 dispensing robots
11,000 installed systems in the world show the quality, reliability and consistency of the products.
BD Rowa™ stands for high-quality and reliable products “Made in Germany”. We have been developing and manufacturing our products for the global market in Kelberg, in the Eifel region of Germany, for more than 25 years. Our goal is to offer our customers the convenience, safety, and reliability that they require. With our products such as the dispensing robots, digital solutions, and pouch packaging systems, we take care of things behind the scenes so that you can focus on implementing your vision for your company.
Take a peek behind the scenes at how our systems are made in Kelberg, Germany.
“It is not the first pharmacy that we automate with BD Rowa ™ and certainly this time the choice was made more consciously than the first. Today our profession is changing, the Pharmacist must absolutely focus on his consulting role and needs time to devote to the patient. The systems are very reliable, and very simple to manage.”
“We are very satisfied with the BD Rowa™ robot: it’s our big friend. He has limited the work and amount of errors. The patient is again the center of attention. The unique barcode becomes a door to the pharmacy system. You do not have to leave the counter during the comsultation.”
“Our customers have very different requirements. As such, I attach great importance to being a premium pharmacy. Both from a visual perspective and as far as the service we offer the customers. That can only be successful if we continuously review and permanently optimize the processes in the pharmacy. Without a robot system, it would not be possible to run the pharmacy cost-effectively. Additionally, the digital shop window also plays an enormous role, as it notably attracts attention and boosts sales.”
“With the BD Rowa™ solutions, we show our customers that 360-degree consulting and service are not just a phrase for us, but the standard. The BD Rowa™ Pickup in particular is a highlight that is even actively addressed. This allows us to very conveniently redirect the pickups, condition the customers to it, and let them know over and over again that we can deliver at supersonic speed and 24/7. My experience is that once you’ve used the pickup terminal, you always use it.”
“Stock discrepancies and theft of non-prescription products off the shelves were an issue in my pharmacy. Prior to the installation of the BD Rowa™ Vshelf, we used to replace the packages on the shelves with empty boxes. That not only takes up a lot of time, but there is also the chance of mix-ups when the product is returned to the box before being sold. Thanks to the new shelving system, we are better protected against theft, the handling of the packages is easier, and we can also display the products attractively.”