BD Rowa Australia
BD Rowa is part of one of the largest global medical technology companies in the world. We have a range of solutions, from pharmacy automation systems to digital solutions for virtual product presentation.
Our aim is to provide quality service and advice to pharmacists and pharmacy owners looking to automate their dispensary and improve the workflow in their business, allowing for more time for direct customer consultation.
Our knowledgeable Territory Managers are closer than you think. Covering every region of the country, they'll take the time to understand your business and assist with developing a personalised solution for your pharmacy, be it automation or digital product shelving, to improve the workflow efficiencies in your store, and give you more time to focus on providing one-on-one quality customer consultation and care for your patients.
Your Service Team
We’re proud of our commitment to customer service and enviable reputation for providing ongoing support.
Our service team provide a weekly remote login to analyse the performance of your equipment, which is reinforced with a regular on-site preventative maintenance visit every six months.
We provide national assistance seven days a week with a 24-hour on-call support network, combined with service representation as required. Our specially trained Field Service Technicians are in each state of Australia, dedicated to providing you the necessary service and support you need.
Have a question for the team? They'd be happy to help!