On behalf of Apotheken Management Institute GmbH and “Die erfolgreiche Apotheke” (The Successful Pharmacy) magazine, the DAP (German Pharmacy Portal) and QuintilesIMS conducted a survey of around 14,900 pharmacy owners and branch managers. The survey assessed the quality of the services provided by the pharmacies’ most important partners in a variety of segments, from wholesalers to manufacturers of OTC, generic, and cosmetic products right up to credit institutes. 


1st place for BD Rowa

BD Rowa was rated highly by the respondents in the Storage and Retrieval Systemscategory thanks to its flexible automated storage systems. 58.9% of the 410 pharmacists who returned the survey questionnaire praised the Rowa systems, highlighting in particular the excellent service quality. 

“We pride ourselves on being a partner for local pharmacies. As such, we are especially proud that so many pharmacists expressed their confidence in us. In addition to order-picking systems, we have also expanded our portfolio with a wide range of digital products in recent years – from interactive product presentation to service terminals – with the aim of supporting pharmacists on their journey into the digital future.”

Dirk Bockelmann Head of International Sales at BD Rowa